Inquiries
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Accommodation inquiries
If you have any questions or requests regarding your accommodation, such as check-in/check-out, food allergies, or transportation, please contact the accommodation you have booked.
| ▼Examples of Accommodation-Related Inquiries ・Check-in/Check-out times ・Inquiries about amenities and facilities ・Meal details and requests (breakfast, dinner, allergies, etc.) ・Additional options and requests (celebrations, birthdays, flowers, cake, etc.) ・Transportation-related inquiries (pickup, parking, etc.) ・Inquiries about cancellation fees and cancellation policy ・Inquiries about special offers and coupons |
If you would like to contact an accommodation facility using the JTB Book & Pay form, please select "Questions/Requests for Accommodation" under “Inquiries.”
*Please note that depending on the accommodation facility, you may not be able to select "Questions/Requests for Accommodation." We apologize for the inconvenience, but please contact the accommodation facility directly.